Shipping & Return

Shipping

Package will be shipped by Canada Post or USPS. Import duties are not included in the item/shipping price. Please check with your country's customs office if these fees apply to you.

We do not ship to Canada Post FlexDelivery addresses by lettermail.

April 2020 update: Due to the large influx of online orders in the current situation, CanadaPost is experiencing a delivery delay of minimum 3 to 5 business days for orders shipped by lettermail. We advise shipping by expedited parcel at this current moment. We apologize for the delay and if you have any questions, please write to us using the contact us form. 

May 2020 update: Lettermail delivery delay to the GTA and parts of Quebec persists and may take up to 20 business days for arrival of your order. Thank you for your understanding.

Location & Method

Cost

Estimated Delivery Time

Canada (urban centres) - Lettermail Free

2 to 8 business days*

Canada (northern regions and remote areas) - Lettermail Free 2 to 10 business days*
Canada - Expedited Parcel

Order under $75: $10
Order over $75: FREE

2 to 7 business days*
Tracked

United States - USPS First Class Mail

FREE

4 to 7 business days*
Tracked

Other countries - Small Packet Air Order under $50: $7
Order over $50: FREE

10 to 15 business days*

*Delivery times are after handling. Times determined by carrier and are subject to delays from your country's customs office.    

Returns

Unused/unworn merchandise can be returned within 60 days of purchase. Please send us a message with your order number using the contact form to begin the return process. Any items that have been mounted on a watch are considered used. We cannot accept straps that are creased or have marks on them caused by buckles, watch cases, etc. It is the buyer's responsibility for the shipping cost of returns.