Jan 2022: With the changing COVID-19 situation & Omicron variant Canada Post is experiencing impacts on staffing. As they maintain safety protocols and adjust operations, customers may experience delays.
Import duties are not included in the item/shipping price. Please check with your country's customs office if these fees apply to you.
*Delivery times are after handling. Times determined by carrier and are subject to delays from your country's customs office.
Note: Canada Post FlexDelivery addresses can not be shipped by lettermail.
Order under $99: $15 Order over $99: Free
2 to 7 business days*
$20
2 business days*. An additional business day is required for Maritime provinces and remote locations.
Purolator Express is available for most major cities and towns in Canada. If your postal code can not be served by this service and you have chosen this shipping option, we will email you to work out an alternative shipping option.
Shipping - US
FREE
4 to 7 business days*
Shipping - Other Countries
Order under $50: $10 Order over $50: FREE
10 to 15 business days* Current delays can be upwards of 30 business days for international orders (excluding US).
Available to the following locations:
Australia Austria Belgium Denmark Finland France Germany Great Britain Hong Kong Ireland Israel Italy Japan Netherlands New Zealand Norway Singapore South Korea Spain Sweden Switzerland
Hungary, Luxembourg, Malta, Portugal: $20
Malaysia: $23
Croatia, Estonia, Latvia, Lithuania, Poland: $27
Turkey: $28
10 to 15 business days* Current delays can be upwards of 30 business days for international orders (excluding US).
Returns
Unused/unworn merchandise can be returned within 60 days of purchase. Please send us a message with your order number using the contact us form to begin the return process. Any items that have been mounted on to a watch are considered used. We do not accept straps that are creased or have marks on them caused by buckles, watch cases, etc. It is the buyer's responsibility for the shipping cost of returns.
Shipping charges are non-refundable unless a returned item is determined to be defective.
Warranty
We offer a 60 day warranty period to any manufacturer defects to our straps starting from the date of purchase. Please use the contact us form to begin the process. Consumables such as spring bars and tools are not covered by this warranty policy.
